Support & Contact
Need help with your orders, shipping, payments, or products? Contact the UniCare support & contact team for fast and reliable assistance. Check your orders, shipping information, or returns policy and read our Privacy Policy for details.
Contact Unicare
Email: support@unicare.com
Instagram: @unicaree.pt
For questions about orders, products, delivery or your account.
OR
Send us a message using the form:
Response Time
We usually reply within 24–48 hours.
Please include your order number if your message is about a purchase.
Frequently Asked Questions
How can I contact UniCare?
You can contact the UniCare support & contact team by email at support@unicare.com or through Instagram at @unicaree.pt. We usually reply within 24–48 hours.
How long does delivery take?
Delivery times may vary depending on your location. More information about shipping times will be shown during checkout.
Can I return or exchange an item?
Yes. If there is an issue with your order or product, please contact us and we will help you with the next steps.
Where can I see my orders?
You can view your orders in the My account page after logging in.
What should I do if I entered the wrong address?
Please contact us as soon as possible. If your order has not been shipped yet, we will try to update the delivery address.